If you are an end customer purchasing a SaaS subscription through a Cloud Solution Provider (CSP), there are some nuances related to the Azure Marketplace specific to your scenario.
When you purchase Azure resources, including the Cybersecurity Office SaaS subscription, through a CSP, the billing process differs from purchasing directly via the Microsoft Azure Marketplace.
These differences include:
- Resource Charges: All charges for Azure resources, including your SaaS subscription, are initially billed to your CSP.
- CSP Invoicing: The CSP will then invoice you, the end customer, for the services.
- Support: See the Roles & Responsibilities section below.
Purchasing the Cybersecurity Office SaaS Subscription
If we have provided you with a private offer, refer to the steps in the
associated article. Otherwise the purchasing process follows the typical Azure Marketplace flow.
Within the context of those two approaches, there are two potential different ways to complete the purchase:
- The customer has Owner, Contributor or Billing Administrator permissions on the associated Azure subscription managed by the CSP. In this case, the customer may complete the purchase directly. Billing will be via the CSP rather than to the customer directly.
- The CSP will initiate the purchase on behalf of the customer and, again, billing will be via the CSP rather than to the customer directly.
Roles & Responsibilities
If the CSP is a reseller of the Cybersecurity Office service, they may also be providing support services to the customer directly. The CSP will notify the customer if this is the case
However, if the customer has initiated the Cybersecurity Office purchase directly and happens to be leveraging a CSP for their Azure tenant, the responsibilities of the CSP ends once the purchase has been made.